Steps: Start of Bot Flow

This is where your bot flow starts.

Every flow has a starting point, right? This step is your starting point. You need to connect the rest of your flow here to be able to run it. 


start-step


But how is it triggered? There are 2 ways to trigger your bot flows: Via Playbooks and User Says.


To see how it’s triggered via Playbooks, click here!


We already added a couple of User Says to the Start of Bot Flow step to trigger it when a visitor says something like “Hey/Hello/Hi” etc.


start-step-user-says