Steps: Text

An advanced text message experience with a rich text editor.

You will use the text response for most of your interactions. 


You can add a few different prompts and the response will be chosen randomly. It’ll make your AI bot feel more natural and humanlike. You can rephrase the same sentence or just make each of them unique.

You can use emojis on all text responses 😎


To add a new text step, just click the Text step on the Steps tab and drag & drop to right below the Start stepl. It’ll open the edit tab. Right now, you can start adding your prompts. Once you finish, just click on the Save button to save all the changes.

If you don’t add any prompts, it doesn’t add the step to the Panel.

Also, don’t forget to add User Says, if you want to trigger this step with the visitor phrases.