What is Team Inbox?

Team Inbox allows you to be closer with your customers.

Team Inbox allows you to manage and respond to conversations across multiple channels: on your website, on your product or mobile app, and via email or social media. Team inbox lets you easily see who and how many users and visitors are waiting for a response. 

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The conversation list shows you the last message from a customer, how long they've been waiting, or where they are writing from.

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Your teammates can take over the conversations from AI bots.


You can open/close conversations, see contact details such as where your visitor came from, recent conversations, location information, etc.