Free

For the basic user. Comes with one bot and simple live chat capabilities.

0 /mo

  • 100 Active Contacts

  • 1 Team Inbox

  • 1 Workspace

  • 1 Integration

Get Botgate Free

Starter

Where early-stage startups take off. 🚀

29 /mo

  • 500 Active Contacts

  • 1 Team Inbox

  • 2 Workspace

  • 1 Integration

Try Botgate Free

Growth

Most chosen plan by the growth hungry businesses.

79 /mo

  • 1500 Active Contacts

  • 2 Team Inbox

  • Unlimited Workspace

  • 2 Integrations

Try Botgate Free

Scale

Everything in Growth plus some more.

229 /mo

  • 5000 Active Contacts

  • 3 Team Inbox

  • Unlimited Workspace

  • All Integrations

Try Botgate Free

Enterprise

The best choice for corporations requiring an all-round solution.

499 /mo

  • 10000 Active Contacts

  • 5 Team Inbox

  • Unlimited Workspace

  • All Integrations

WhatsApp Channel add-on

Whatsapp WhatsApp Business API

Unlimited Session & conversation for your customers

150 /mo

Full Plan Comparison

ORGANIZATION PLAN FREE STARTER GROWTH SCALE ENTERPRISE
Platform Fee 0€ 29€ 79€ 229€ 499€
Active Contacts / Monthly 100 500 1500 5000 10000
Team Inbox 1 1 2 3 5
Additional Team Inbox

19€

Workspace 1 2 Unlimited Unlimited Unlimited
Additional Active Contacts
Additional Active Contacts Fee

35€ per 1500 Active contacts

Minumum Setup Requrid 2 days 4 days 6 days
WhatsApp Business API add-on
CHAT
Live Chat
Live View
AI BOT & PLAYBOOK
AI Bot
Playbook Basic Basic
Welcome Message
Offline Message
Proactive Message
Slider Message
Custom Branding Removal
Analytics
INTEGRATIONS
Web Widget
Whatsapp
Instagram for Business
Facebook Messenger
Botgate Api
Webhooks
Slack
Microsoft Teams
360 Dialog
Infobip
Hubspot
Salesforce
Pipedrive
SUPPORT AND ONBOARDING
Help Docs
Email Support Yes in 48 hours Yes in 24 hours
Chat Support
Onboarding 5 days 15 days 30 days
Dedicated Customer Success Manager
CONVERSATION ROUTING & ABM
Conversation Routing
Account Base Marketing

Frequently Asked Questions

What are Active Contacts?

Active Contacts are the number of unique visitors for your AI Bot/Live Chat monthly.

What is the Team Inbox?

Basically, it's the number of Live Agents that can take over from your Live Chat visitors.

What are Channels?

Channels are communication channels like WhatsApp, Facebook Messenger, Web Widget, Slack, Skype and more.

What is an App?

In Botgate AI, multiple apps can be created and processes can be run separately for each created app.

How many active contacts does my plan come with?

The Free plan comes with 100 contacts, the Starter plan with 500 contacts, the Growth plan with 2000 while the Enterprise plan has unlimited contacts.

How many apps is my plan allowed to create?

The Free plan comes with 1 app, while the paid plans all are allows to have unlimited apps.

How much are additional active contacts?

If you're on the Free plan or the Starter plan, adding contacts is not supported. Upgrading to the Growth plan is necessary, and every additional 500 contacts are €30 per month. On the Enterprise plan, additional contacts are unlimited.

What is the contract term?

With Botgate AI, it is possible to have a monthly or a annually contract. Both contracts have to be paid upfront, and with the annually contract you enjoy a discount.

Can I change my subscription plan anytime I want?

Yes. You can upgrade or downgrade your plan anytime you want, regardless of whether you have an active paid subscription or you are on the Free plan.

What is the cancellation period?

Botgate AI does not have a cancellation period. The subscription renews automatically every month or annual, you can cancel subscription before this date.

Do you have more questions?