Did you know that more than 67 percent of shoppers leave their shopping carts on eCommerce websites before checking out? This is because visitors expect immediate answers to their concerns, and any doubt about their purchase might lead to a lost transaction.
A superior level of customer service software for your real-time visitors will surely aid in the expansion of your client base as well as consumer engagement, resulting in a memorable experience every time.
Whisbi is indeed a great tool with many capabilities, but you need to be sure you're using the proper conversation marketing software for your business and its specific demands. Whisbi has several powerful alternatives, and one of them may be a better fit for your business.
But before that, let’s discuss “why you need to look for Whisbi Alternatives?”.
To be honest, we all require other products or applications from time to time. So we can figure out which is the better alternative.
Here are a few reasons why you might look for alternatives to Whisbi:
So now it's time to check out the powerful competitors of Whisbi.
Botgate AI is one of the most popular and demanded Conversational Marketing software. And that’s the reason why we feature it on the top position of our list. This Whisbi alternative is AI-powered Conversational Marketing, Sales, and Messaging platform that helps businesses engage with their customers more efficiently. Its secure cloud-based platform employs best-in-class AI (artificial intelligence) and machine learning algorithms to provide the most efficient communications.
Moreover, you can customize each conversation with this efficient help desk software. You can also increase your paid traffic conversion rate to provide a better experience for your existing customers and high-value target accounts.
Furthermore, Botgate AI helps businesses grow faster by qualifying conversations and capturing leads. Botgate AI also increases lead generation and shortens the sales cycle by constantly touching potential customers.
Features of Botgate AI
Pricing of Botgate AI
Botgate AI provides five different plans:
Free: This free plan comes with a single bot and basic live chat functionality.
Starter: This plan will cost you €29 per month. Here, you will get 1 Team Inbox, 500 Active Contacts, 1 Integration, and 2 Workspaces.
Growth: Get this plan at €79 per month, where you will get 2 Team Inbox, 1500 Active Contacts, 2 Integration, and Unlimited Workspaces.
Scale: This plan will charge you €199 per month. In this plan, you can enjoy 3 Team Inbox, 5000 Active Contacts, All Integration, and Unlimited Workspaces.
Enterprise:This is a custom plan with custom features, feel free to contact!
Botgate AI Reviews
Pros: “User experience and onboarding are high-end. The market is really competitive but this tool is ahead of the game.”
Cons: “They can have more integrations with other e-commerce tools.”
LiveChat is an online customer care platform that allows businesses to communicate with consumers in real-time and close purchases more quickly. Online chat, help desk software, and web analytics tools are all part of the platform. In addition, it offers a wide range of client engagement and third-party integration possibilities.
Moreover, LiveChat's innovative ticketing system collects tickets from conversations and emails and automates all follow-up tasks. The real-time traffic monitoring tool allows you to track user activity and offer assistance at any stage and on any page, such as search, order confirmation, shopping cart, etc.
Features of LiveChat
Pricing of LiveChat
LiveChat has pricing plans for both big and small companies.
Here are the details:
Free - It offers a free trial for 14 days. In this plan, you can explore the features of this live chat software for free.
Starter - $16/month per agent (billed annually)
Team - $33 per month/agent (billed annually)
Business - $50 per month/agent (billed annually)
Pros: “Livechat is fuel to our customer engagement plans.”
Cons: “When the high number of customers visits it shows them the ticket, not the chat option which hampers the lead generation part as those customers will not able to get their queries solved.”
Kayako is a one-of-a-kind shared inbox and live chat application that supports several languages as well as the social media platforms such as Twitter and Facebook. The live chat has robust integration support, and the shared inbox provides a cost-effective solution for small businesses to give professional service to clients.
With Kayako's easy-to-set-up help desk solution, your teams can quickly manage client interactions and requests across every channel. The live chat technology is unrivaled in its ability to handle disconnected situations. In addition, the shared inbox solution gives agents access to essential client information at all times, allowing them to provide the best possible service.
Features of Kayako
Pricing of Kayako
Kayako provides plans for all stages, shapes, and sizes of teams and enterprises:
Free: Kayako gives a free trial for 14 days.
Growth: This plan will cost $30/agent per month. Small and expanding teams can benefit from this plan.
Scale: This plan is for bigger teams and enterprises, which will cost $60/agent per month.
Classic On-Prem: You can get this plan at $59/agent per month.
Pros: "A good helpdesk and live chat software"
Cons: “The way of Kayako chat handling is old school. ”
Olark is another popular live chat solution for sales and customer service teams that you can install on your website. It is appropriate for enterprises, including small firms, and is designed to aid in marketing and sales funnel growth. However, this widget is capable of far more than just providing assistance and resolving difficulties; it can also assist you in acquiring excellent leads, with all conversations being neatly kept on your email and all insights being converted into transcripts for improved sales contact points.
Moreover, the automated chat feature will also benefit sales teams, as it will supply them with enough information about each customer to allow for a more tailored approach. Users may link this widget to popular marketplaces, email service providers, and business intelligence programs via various handy plugins.
Features of Olark
Pricing of Olark:
Olark offers a free trial for two weeks, and the pricing starts at $29 per month.
Pros: "Simple and easy interface for working with customers"
Cons: “It's a little boxy and customization is not very intuitive.”
Freshdesk Messaging is a messaging and interaction platform created specifically for sales teams. Freshdesk is part of the acclaimed Freshworks family of apps, lets you expedite client communications while providing a more customized and engaging experience for your customers.
The software allows you to create and send relevant messages, capture and qualify leads, and acquire vital consumer insight straight from your users or third-party systems. You can create in-app campaigns with Freshdesk Messaging to keep clients engaged and deliver the best possible customer assistance when they need it. From the convenience of a single, reasonably priced platform, you'll be able to monitor and respond to all of your clients' requests. In addition, the program interfaces with effective systems like WooCommerce, Shopify, ZohoCRM, and others to make engagement and communication easier.
Features of Freshdesk
Pricing of Freshdesk
Freshdesk designed four plans, including a free plan.
Free - $0 (unlimited free agents).
Growth- You can get this plan at $18 per agent per month (invoiced monthly).
Pro- This Pro will charge $59 per month/agent (invoiced monthly) and $49 per month/agent (billed annually).
Enterprise - Buy this plan at $95/month or $79 per month (billed annually).
Pros: "Freshdesk has helped to optimize and streamline communications!"
Cons: “The system isn't super intuitive and takes some more training to learn than I might normally like. ”
Voila! Now that you have got the idea about top Whisbi alternatives and what they can accomplish for your business, you are all set to purchase one of them. But, before you do so, prepare a list of everything you need in chat software. Then, sign up for free trials of these platforms to evaluate their features. This way, you won't have to deal with the headaches of buying something that won't help you.