All Frequently Asked Questions are here!
How to Switch Between Apps?
It could be that you are a member of more than one Botgate AI app. In this situation, you can easily toggle between your apps with just a few clicks.
What is an Active Contact?
Every unique visitor is considered an Active Contact within a month.
What is the Team Inbox?
It is the inbox that you can manage all your conversations from a single point.
What is an App?
We call each unique workspace an App.
What are Channels?
It refers to the channels that you can integrate Botgate AI with!